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Help with this site
Check current service announcements.
Several ALT staff have spent months with the new web site and so we are not well placed to write a help page. We plan to add to this section after we launch the site, following which we expect (and want!) our users to raise questions with us.
What follows, therefore, is a "starter for ten".
Note1. The site has a fairly uniform feel, but is buit using two different platforms - Drupal and CiviCRM. Drupal provides the overal content management system and the overall framework in which the site runs. We use Civi for membership management.
Note 2. There is a Known web site issues page. In case of difficulty, please check this.
1 Getting around the site
1.1 Most navigation links have popups telling you where the link leads.
1.2 There is a conventional search window and a site map.
1.3 Internal and external links. We signal whether a link is to a page on this site or to a page on another site (including sites we run ourselves). Examples: a page on this site; a page on another site.
1.4 All pages have a breadcrumb trail immediately below the banner.
2. FInding things from the old ALT web site
2.1 We have some of the navigation structure of the old site, but not much of it.. If you cannot find something that you used to rely on, the old site will be archived here after this site launches and it should function more-or-less normally.
2.2 If you get stuck you can send us a message.
3. Keeping up to date
3.1 We encourage you to subscribe to any or all of the wide range of RSS feeds that we provide.
3.2
4. Managing my membership and account
4.1
4.2
5. Helping us to help our users
5.1 We particularly want to learn about broken links, navigation failures, browser crashes and the like. If you report a problem, please be as specific as you can.
5.2
6. Google translation
Google Translate does not handle https:// pages reliably, and for your security we use https:// on all pages invovled in logging in, booking, paying etc., which are therefore adversly affected. But you should be able to use Google Translate if your main intention is to make use of the site's information resources. Once you have translated a page, use the banner frame provided by Google Translate to make changes to your translation preferences
7. Commenting on a page
7.1 Soon after soft launch we will begin to switch on commenting, at least on key new pages, whereupon users will be able to comment on what they find and discuss it online. For the moment this feature is disabled, except in respect of this page. Comments are moderated.
Page last updated on 05/07/11 (SUMD)
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First time I log on to the
Submitted by FRutten on 20/04/11.First time I log on to the website with a password I have no hope remembering.
Would be handy to have an easy link describing how to change this to a more memorable one.
Also, is it possible to get a digest of new message rather than everyone coming in separately?
In order not to get overwhelmed I now often delete if I do not have time to read.
An option to have discussions collated would help to be more selective with that and to not miss the ones relevant to me.
Thanks!
Frank.
Frank, Once logged in you can
Submitted by SUSS on 21/04/11.Frank,
Once logged in you can change your password at any time from edit tab immediately to the right of the view tab that first confronts you when you log in.
For the time being we will not be using the site to send out frequent messages, and we will continue to use JISCmail for this. On any JISCmail list you can set your preference to receive postings in digest form. Do this by sending
an email to listserv@jiscmail.ac.uk with the message
set NAMEOFLIST digest
(replace NAMEOFLIST with the name of the list in question) in the body of the email.
Seb Schmoller
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